Frequently Asked Questions
Everything you need to know about Makan.
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Yes. Makan has a permanent free plan with no time limit and no credit card required. You get QR digital menus, online ordering, kitchen display, table management, queue management, and reservations — all free, forever.
No. Customers simply scan the QR code at their table with any phone camera and instantly see your menu in their browser. No app download required.
You generate a QR code for each table in your dashboard. When customers scan it, they see your digital menu, add items to their cart, and place an order — which immediately appears on your kitchen display.
Makan supports QRIS (Indonesia's universal QR payment standard), bank transfer, and cash. QRIS covers GoPay, OVO, Dana, ShopeePay, and all major Indonesian digital wallets.
Yes. Multi-branch management is available on the Enterprise plan. You can manage menus, staff, and analytics across all your locations from one Command Center dashboard.
Yes. All data is encrypted in transit (HTTPS) and at rest. Makan is built by Biissa and hosted on AWS infrastructure in the Southeast Asia region.
Sign up at makan.biissa.com, create your restaurant in one step, add your menu items, and you'll be ready to accept orders in under 5 minutes — no technical setup required.